Legal notice
About us.** pergolabox.co.uk is operated by **Pergola Box**, a trading name of **In Out Living Ltd**, a company registered in England & Wales (company no. 16426279), registered office Unit 4, 555 Sutton Road, Southend-on-Sea, SS2 5FB. VAT registered.
**2. Orders.** By placing an order you make an offer to buy. A contract is formed when we send you an order confirmation. We may decline or cancel an order (e.g. pricing errors or stock issues), refunding any payment.
**3. Prices & payment.** All prices are in GBP and **include VAT**. Delivery and any installation charges are shown at checkout. Payment is taken securely at the time of order.
**4. Delivery & installation.** As set out in our Shipping & Delivery Policy. Risk in the goods passes to you on delivery.
**5. Cancellation & returns.** As set out in our Refund & Returns Policy, including your 14-day cancellation right for eligible orders.
**6. Warranty & liability.** Our pergolas carry a 2-year manufacturing warranty. We are not liable for damage caused by misuse, incorrect self-assembly, or failure to maintain the product. Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence.
**7. Governing law.** These terms are governed by the law of England & Wales, and disputes are subject to its courts.
**8. Contact.** Trade@inoutliving.co.uk · pergolabox.co.uk
Pergola Box is a trading name of In Out Living Ltd, registered in England & Wales (company no. 16426279). Registered office: Unit 4, 555 Sutton Road, Southend-on-Sea, SS2 5FB. VAT No. 494 9013 63. © Pergola Box 2026.